ZaOps
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Explore ZaOps

Explore ZaOps

Solutions · Planned workflows

One connected journey. Different ways to work.

Explore workforce workflows for frontline teams, distributed businesses and complex organizations.

Try ZaOps Enterprise Pilot
A connected workforce journey

  1. People

    Recruitment, employment history and onboarding

  2. Workforce

    Demand, schedules, attendance and leave

  3. Finance

    Reviewed payroll, payments and reporting

Start with your operating context

The workflow matters more than the category.

Explore how one connected platform can fit different teams and operating models.

Contact centers & BPO

Connect the staffing plan to the working day.

Plan staffing around queues, skills and demand. Follow the working day from coverage to attendance and time review.

Participants
Workforce planners · RTM · Team leaders · Employees

  • WFM / RTM
  • Scheduling
  • Attendance
  • Leave

Planned workflow

  1. Shape demand

    Forecast intervals and define queue staffing needs.

  2. Plan coverage

    Match skills, availability and configurable split breaks.

  3. Track the day

    Review attendance, adherence and coverage exceptions.

  4. Review time

    Pass approved time and leave into payroll inputs.

Consideration. Break allocation and staffing plans depend on your coverage priorities.

Your priorities: Which queues and skills shape your staffing day?

Try ZaOps Guided demo

Multi-location businesses

Local context. A coherent people workflow.

Connect local schedules, calendars and team oversight with a shared employee view.

Participants
Location managers · HR · Employees

  • Employee lifecycle
  • Scheduling
  • Leave
  • Analytics

Planned workflow

  1. Assign people

    Record location, team and effective employment context.

  2. Schedule locally

    Use availability, local time zones and calendars.

  3. Approve changes

    Resolve leave and schedule changes within scoped authority.

  4. Review together

    Compare locations with the right access.

Consideration. Keep location context and employment history visible through transfers.

Your priorities: Which decisions belong to a location, and which need an organization-wide review?

Try ZaOps Guided demo

Multi-entity enterprises

Shared oversight without losing entity ownership.

Bring enterprise oversight together while each legal entity retains its own payroll and operating context.

Participants
Enterprise HR · Entity administrators · Payroll · Finance

  • Enterprise operations
  • Employee lifecycle
  • Payroll
  • Analytics

Planned workflow

  1. Establish ownership

    Identify the tenant and employing legal entity.

  2. Apply context

    Select reviewed country and employment-regime packs.

  3. Review by entity

    Approve payroll with entity-specific currencies and authority.

  4. See the bigger picture

    Review authorized entities and currency context.

Consideration. Entity access and country-specific payroll availability require review.

Your priorities: Which legal entities may each administrator operate, approve and report on?

Try ZaOps Guided demo

HR & payroll operations

Make each handoff explainable.

Follow the journey from hiring and onboarding to compensation, leave and payroll review.

Participants
Recruitment · HR · Payroll makers and checkers · Finance

  • Recruitment / ATS
  • Onboarding
  • Compensation
  • Payroll & payments

Planned workflow

  1. Connect hiring

    Carry the candidate context into onboarding.

  2. Prepare inputs

    Combine effective compensation, approved time and leave.

  3. Check and finalize

    Prepare, review and finalize results.

  4. Pay and reconcile

    Follow bank payment progress and reconciliation.

Consideration. Country payroll and supported bank connections require independent validation.

Your priorities: Who prepares and reviews payroll in your organization?

Try ZaOps Guided demo

Public-sector organization scenarios

Structured careers. Accountable changes.

Explore job families, positions, grades and salary scales alongside clear approval workflows.

Participants
Personnel teams · Authorized approvers · Payroll · Oversight

  • Job families & grades
  • Employment history
  • Compensation
  • Audit & reporting

Planned workflow

  1. Model structures

    Define applicable job families, positions and grade scales.

  2. Review a change

    Route appointments, promotions or transfers for approval.

  3. Apply effective dates

    Retain approved scale and employment version history.

  4. Explain the result

    Review payroll and reporting in context.

Consideration. Suitability depends on the applicable employment regime and reviewed statutory rules.

Your priorities: Which organizational regulations and approval authorities must be validated before rollout?

Try ZaOps Guided demo

Explore your workflow before sharing any details.

Explore ZaOps from your team’s perspective, without sharing personal details.

Try ZaOps Enterprise Pilot